Frequently Asked Questions

If you can't find your answer below, reach out to our team and we'll happily help with any questions you may have!

Contact Us

Frequently Asked Questions

GENERAL

I don’t have a grinder. Can you grind my beans for me?

  • We offer “espresso grind” which is suitable for espresso machines & stove tops.
  • We also offer a “multi grind” which is for suitable for brewing methods such as plunger, drip, syphon & chemex.

How do I get in touch?

  • Please use the contact us page or message 0416004511 for more immediate questions. We will get back to you as quickly as we can.

Im interested in being a wholesale account?

Is your Organic Certified?

We source our Organic green beans from certified Organic plantations only. All beans arrive at our roastery with guarantees that no pesticides / sprays have touch the beans.

How long does Cold Brew & Concentrate last?

  • To keep our cold brew fresh, we add a natural preservative and use aseptic pouches to ensure 60 days in Fridge.

What is your strongest blend?

  • We roast our Rising & Double Shot blends slightly longer & darker than our other blends. Giving them a richer and more bold taste profile

Green Bean Quality?

  • At Voodoo, the majority of our beans are high grade Arabica beans.
  • We do add a small amount of Robusta to our “fire blend” designed for people who prefer a more Italian style taste profile.

SHIPPING

Do you ship Internationally?

  • Currently we only ship domestically for our coffee & cold brew. However, T Shirts, Caps & other Merchandise are ship out of the US anywhere across the Globe.
  • We will be launching a US site in early 2023.

How Long will my order take?

  • It is our intention that all orders will arrive within 7 business days unless notified.
  • We aim to process and dispatch orders within 48 hours, however in some cases dispatch may occur 2-4 days from order depending when the beans or cold brew you ordered were roasted.

How much is shipping?

  • Shipping is automatically calculated at check out. Free Shipping is applied at check out for all orders over $30.