FAQ
GENERAL
I don’t have a grinder. Can you grind my beans for me?
- We offer “espresso grind” which is suitable for espresso machines & stove tops
- We also offer a “multi grind” which is for suitable for brewing methods such as plunger, drip, syphon & chemex
How do I get in touch?
- Please use the contact us page or message 0416004511 for more immediate questions. We will get back to you as quickly as we can.
Im interested in being a wholesale account?
- Please email timwiles@voodooespresso.com.
Is your Organic Certified?
- We source our Organic green beans from certified Organic plantations only. All beans arrive at our roastery with guarantees that no pesticides / sprays have touch the beans.
How long does Cold Brew & Concentrate last?
- To keep our cold brew fresh, we add a natural preservative and use aseptic pouches to ensure 60 days in Fridge.
What is your strongest blend?
- We roast our Rising & Double Shot blends slightly longer & darker than our other blends. Giving them a richer and more bold taste profile
Green Bean Quality?
- At Voodoo, the majority of our beans are high grade Arabica beans.
- We do add a small amount of Robusta to our “fire blend” designed for people who prefer a more Italian style taste profile.
SHIPPING
Do you ship Internationally?
- Currently we only ship domestically for our coffee & cold brew.
- If you are in US check out our online store www.voodoospiritcoffee.com
How Long will my order take?
- It is our intention that all orders will arrive within 7 business days unless notified.
- We aim to process and dispatch orders within 38 hours, however in some cases dispatch may occur 4-7 days from order depending when the beans or cold brew you ordered are roasted & brewed.
How much is shipping?
- Shipping is automatically calculated at check out. Free Shipping is applied at check out for all orders over $40